Minimum Requirements

• Bachelor’s degree OR NQF L7 qualification in Information Technology.
• Oracle Certification.
• 5 years Oracle Applications Database experience.
• 5 years Oracle e-Business suite experience.
• 3 years Oracle Integration Cloud (OIC) experience.
• 3 years Oracle Service Cloud (OSvC) experience. 

Added Advantage

• Cloud Computing certification. 

Competency Requirements

• Expert knowledge of Oracle E-Business Suite (EBS).
• Advanced knowledge of Oracle database architecture
• Expert knowledge of Oracle backup and recovery scenarios.
• Intermediate skills in all Oracle tools
• Expert knowledge of Oracle security management
• Expert Knowledge of migrating code, database changes, data and menus through the various stages of the development life cycle
• Expert knowledge of Oracle WebLogic Server and Oracle Forms/Reports.
• Expert knowledge in Unix/Linux shell scripting for automation and monitoring tasks.
• Advanced knowledge in managing concurrent managers, troubleshoot workflow issues, and optimize long-running jobs.
• Advanced knowledge of OSvC administration, including workspace and workflow configuration, Agent desktop and profile setup, incident management and automation rules
• Advanced knowledge of OSvC data integration, using OIC, Connect APIs (REST/SOAP) and Message Queueing (MQ).
• Advanced knowledge of OSvC reporting (Analytics) and custom report development.
• Advanced knowledge of OSvC interface management and custom scripts
• Advanced knowledge of troubleshooting integration errors across systems (OIC to EBS/OSvC).
• Advanced knowledge of Cloud Computing (IaaS and Paas)
• Advanced knowledge in Testing and Quality Assurance
• Expert knowledge of both database and program code performance tuning
• Intermediate knowledge of WebCenter. Other Skills
• Planning and Organisation skills
• Analytical Thinking
• Customer Service Skills
• Strategic Thinking and Planning
• Initiative and Problem-Solving
• Interpersonal skills
• Excellent communication skills 

Principal Accountabilities & Key Performance Areas

• Manage, monitor, and maintain Oracle databases across on-premises and Oracle Cloud Infrastructure (OCI) to ensure availability, performance, and scalability. Perform regular backups, apply patches, and support disaster recovery processes aligned with organizational policies.
• Design, develop, and maintain efficient backend code using SQL, PL/SQL, JavaScript/PHP and Shell scripting to support business applications and services. Collaborate with development teams to implement database logic and ensure seamless integration with Oracle Cloud-hosted applications and services.
• Conduct in-depth analysis and optimization of database and application performance across hybrid environments. Utilize Oracle performance tools and Autonomous Database features to proactively detect and resolve performance bottlenecks.
• Provide timely and effective resolution of database and application related issues, including incidents occurring in Oracle Cloud. Use OCI monitoring, diagnostics, and logging tools to identify root causes and implement corrective actions, minimizing downtime and impact on business operations.
• Enforce database, applications and cloud security policies by managing roles, privileges, and encryption mechanisms. Utilize Oracle Cloud Identity and Access Management (IAM) to control secure access and ensure compliance with regulatory and internal governance requirements.
• Configure, support, and troubleshoot integrations between EBS, OSvC, and third-party systems using OIC or other middleware.
• Monitor interface logs, resolve integration failures, and enhance system interoperability.
• Manage and enforce role-based access controls across EBS, OSvC, and OCI.
• Ensure systems are audit-ready and adhere to internal and external compliance requirements.
• Design and implement ETL and data integration processes to support analytics and data warehousing requirements using Oracle tools and OCI services. Automate routine operations and deployment workflows using scripting, Oracle Cloud Resource Manager, or DevOps pipelines.
• Enable digital transformation by leveraging Oracle Cloud services, such as Autonomous Database, Object Storage, and Data Integration, to modernize legacy processes and improve operational efficiency.
• Work cross-functionally with developers, system administrators, and business units to deliver backend solutions aligned with strategic goals. Maintain comprehensive documentation of database environments, processes, and issue resolutions to support continuity and transparency.