Gate Administrator (Fixed-Term Contract)

Requirements

• Grade 12 certificate (Standard 10) required or equivalent.
• 1-2 years’ experience in similar post or front office.
• Willingness to work shifts.
• Ability to communicate in English and any of the other 2 prominent official languages in the Western Cape.

Added Advantage

• National Diploma Tourism /Hotel Management
• Certificate in Security Service

Responsibilities

• Greet and welcome guests upon arrival and always interact with them in a polite and friendly manner.
• Access Control by registering of all guests, suppliers and staff entering the park.
• Assist with security and safety of guests/visitors.
• Effectively communicating with guests and providing them with information about facilities and activities at Tsitsikamma Section of Garden Route National Park and loyalty cards, i.e., Wild Card.
• Directs the flow of traffic and guests in and out of the park.
• Accepting payments from guests, handling financial transactions and balancing cash takings daily according to company policy.
• Maintain daily statistics.
• To receive, handle enquiries and direct telephone calls and where specified, relay telephone messages timeously.
• Taking calls after hours from guests in need of assistance and direct accordingly.
• Work hours will include late and early shifts.
• Working 6 days a week including weekends and public holidays.
• To adhere to company dress code and protocol.