Frequently Asked Questions

What is Infospective Job Board

Infospective Job Board is an online platform connecting job seekers with employers. We provide a comprehensive database of job listings across various industries and sectors in South Africa.

How does the Job Board work?

The Job Board allows job seekers to search and apply for job opportunities posted by employers. Simply create an account, upload your resume, and start browsing job listings. Employers can post job openings, manage applications, and connect with potential candidates through our platform.

How do I search for jobs?

To search for jobs, simply use the search bar on our homepage to enter keywords, job titles, or locations. You can also browse job listings by category or industry.

How do I apply for a job?

Once you find a job listing that interests you, click on the job title to view more details. Then, follow the instructions provided by the employer to apply for the position, which may include submitting your resume and cover letter through our platform.

Can I save job listings for later?

Yes, you can save job listings by creating an account on our platform. Once logged in, you can bookmark job listings to revisit later and track your application status.

How do I post a job?

To post a job, first, create an employer account on our platform. Then, navigate to the employer dashboard and follow the prompts to post a new job listing. You'll need to provide details about the job, such as the title, description, requirements, and application instructions.

How is my personal information protected?

At Infospective, we take the protection of your personal information seriously. We utilize industry-standard security measures to safeguard your data against unauthorized access, disclosure, alteration, or destruction. Our website is secured with SSL encryption to ensure that all data transmitted between your browser and our servers remains confidential.

Who can see my profile and application?

Your profile and application details are only visible to authorized personnel involved in the recruitment process, such as employers, recruiters, and our internal team. We do not share your personal information with third parties without your consent. Additionally, you have control over the visibility of certain profile details, and you can choose to make your profile private if desired.

What are Infospective's privacy policies?

We have comprehensive privacy policies in place to govern the collection, use, and disclosure of your personal information. Our privacy policies outline our commitment to protecting your privacy rights and detail how we handle your data in compliance with applicable data protection laws. You can review our privacy policies on our website for more information.

How do you handle my data in compliance with data protection laws?

At Infospective, we are committed to compliance with relevant data protection laws, including the Protection of Personal Information Act (POPIA) in South Africa. We adhere to strict data protection principles, including lawful processing, transparency, data minimization, accuracy, storage limitation, integrity, and confidentiality. Our privacy policies outline our data handling practices in detail, ensuring that your data is processed lawfully, fairly, and securely.

How do I access my payment receipts or billing history?

You can access your payment receipts and billing history by logging in to your account and navigating to the billing or payment section. From there, you can view and download past invoices and payment records for your reference.

How do I purchase a job posting or subscription plan?

To purchase a job posting or subscription plan, simply visit our website and navigate to the "Post a Job" or "Pricing" page. Select the desired posting option or subscription plan, and follow the prompts to complete the payment process.

Do you offer discounts or promotions for bulk job postings?

Yes, we occasionally offer discounts or promotions for bulk job postings or subscription plans. Be sure to check our website or subscribe to our email newsletter to stay updated on any special offers or promotions.

Is there a refund policy for job postings or subscription plans?

We do not offer refunds for job postings or subscription plans once they have been purchased. However, if you encounter any issues or have concerns about your purchase, please contact our customer support team for assistance.

Can I upgrade or downgrade my subscription plan at any time?

Yes, you can upgrade or downgrade your subscription plan at any time. Simply log in to your account, navigate to the subscription settings, and select the desired plan adjustment. Any changes will take effect immediately, and any unused credits or features will be prorated accordingly.

What payment methods do you accept for job postings?

We support a variety of payment methods suitable for South African businesses, including;

  • Visa and Mastercard credit and cheque cards
  • Electronic Funds Transfer (EFT)

Is there a community forum or discussion board where I can connect with other users?

Currently, we do not have a community forum or discussion board on our website. However, we encourage you to engage with us and other users through our social media channels, where we share job opportunities, industry news, and helpful tips for job seekers.

How can I provide feedback or suggestions for improving the job board?

We value your feedback and suggestions for improving our job board. You can submit feedback or suggestions by emailing us at [email protected]. Your input helps us continuously improve our platform for the benefit of our users.

I have a question about a specific job listing. Who should I contact?

If you have a question about a specific job listing, we recommend contacting the employer directly. You can find their contact information in the job listing or on their company website. If you're unable to reach the employer or have further questions, please feel free to reach out to our customer support team for assistance.

Do you offer assistance with resume writing or job search strategies?

While we don't provide direct assistance with resume writing or job search strategies, we offer a range of resources and articles on our blog to help you enhance your resume, refine your job search strategy, and excel in your career. Check out our blog for tips and advice from industry experts.

How do I report a problem with a job listing or employer?

If you encounter a problem with a job listing or employer on our website, please report it to our customer support team immediately. You can do this by emailing us at [email protected].

I'm experiencing technical issues with the website. What should I do?

If you encounter technical issues, please contact our support team for assistance by emailing [email protected]. Our support team is available Monday through Friday from 8:00AM to 4:00PM to assist you with any questions or issues you may have.