Deputy Director: IT Business Systems

Requirements: 

National Diploma (NQF6) in Information Technology or relevant qualification as recognized by SAQA. A minimum of five (5) years’ experience in Information Technology of which three (3) should be at entry/ junior managerial level (Assistant Director level or equivalent). Experience in assessing the overall business and information needs of the Department and co-ordinate the design of new IT solutions to improve business efficiency and productivity. Project Management, Change Management, Knowledge Management, Service Delivery Innovation (SDI) and Problem Solving and Analysis skills. Knowledge of process and business requirements studies, IT support services, ITC management legislative frameworks, Information Systems, Desktop management, Systems Development Life Cycle and Infrastructure Development. Sound organizing and planning skills. Good communication skills. Writing skills Interpersonal skills. Ability to gather and analyze information. Ability to develop and apply policies. Ability to work individually and in team. 

Duties: 

Analyse the business needs and identify possible solutions. Co-ordinate and facilitate joint application development (JAD) sessions. Develop functional specifications. Identify and define business rules. Create systems designs. Develop technical design specifications. Develop database design. Improve, map and model business processes. Update and maintain system configuration and documentation. Ensure the delivery of quality solutions. Liaise with the developers and users to ensure that both business and technical requirements are achieved. Development of resource allocation plan for solutions. Facilitate user training. Develop user manuals. Train users on the system. Identify operational deficiencies. Conduct user training assessment. Maintain Departments Enterprise Systems Architecture. Develop and update business architecture information models. Design and refine data architecture models. Manage and enhance application architecture models. Administer and optimise technology architecture models.