Requirements

• Be in possession of a Degree in Communications, Public Relations, Marketing, Journalism, or related field.
• Should have a minimum of 7 to 10 years of experience in drafting and implementing the internal communication strategies and plans.
• Should also have 5 to 10 years’ experience of working in and/or with the public sector.
• Compliance and Governance.
• Organisational policies and procedures.
• Business Objectives and strategies.
• Deep understanding of the public sector.
• Developing strategy.
• Knowledge of the South African public service regulatory environment and communication protocols.
• Strategic communication and planning.
• Exceptional writing and editing skills.
• Interpersonal and stakeholder engagement.
• Knowledge of public service policies and frameworks.
• Cultural awareness and multilingual communication.
• Project management and implementation.
• Digital communication tools (e.g., SharePoint, intranet platforms).
• Ability to manage multiple stakeholders.
• Exceptional writing, editing, and storytelling skills.
• Listening skills.
• Interpersonal Skills
• Attention to detail.

Responsibilities

• Develop and implement an internal communication strategy and plan that aligns with the company’s overall goals and objectives and fosters improved information dissemination, interactions, and engagements that must be embedded in the workplace culture.
• Partner with leadership to ensure communications support business priorities, change management, and employee engagement efforts.
• Develop a 5-year Internal Communication Strategy and 1-year Action Plan.
• Provide strategic internal communication advice and support.
• Implement the approved strategy and action plan as part of the twelve-month assignment linked to a fit-for-purpose skills transfer model.
• Develop clear and compelling messaging that resonates across all levels of the organisation.
• Tailor messages for diverse employee audiences, ensuring clarity, consistency, and alignment with brand voice.
• Develop plans to effectively communicate with employees during crises or unexpected events.
• Recommend and implement new tools or channels to improve reach and effectiveness.
• Consolidation, Writing, Editing, and Proofreading of the Internal Communication documents.
• Analysis and recommendation of communication platforms (including non-electronic platforms) in a multi-lingual environment.
• Recommend programs to increase employee engagement and foster a positive work environment.
• Track and analyse the effectiveness of internal communication initiatives to identify areas for improvement and ensure alignment with goals and submit weekly and quarterly that detail progress, challenges, and proposed solutions.
• Provide Monthly and Quarterly Performance Report

Documents Required

• A cover letter, detailed Curriculum Vitae, certified copies of qualification(s),and Identity Document (certified within the past 3 months)