Hospitality Services Manager

Permanent8 hours ago
Employment Information
Requirements
  • NQF Level 6 in Hotel Management / Marketing, Communications, Business Administration or Public Relations.
  • 4 – 6 years of experience in Hotel / Lodge / Resort Management.
  • Valid Code 08 driver’s licence, essential.
  • Working knowledge of the Microsoft Office package and accommodation booking system.
  • A solid understanding of the Public Finance Management Act, applicable human resources and industry legislation, as well as the tourism and conservation sectors.
  • Proficient in English, good written and verbal communication.
  • Excellent interpersonal and liaison skills are of high importance.
  • Good leadership and interpersonal qualities.
  • Must have good conflict management skills as well as diversity and change management.
  • Ability to co-operate and manage in a matrix environment.
Responsibilities
  • To successfully manage the Finances as well as the rest camps.
  • To ensure a high level of customer service.
  • Maximize revenue generating opportunities.
  • Ensure that good quality activities are offered.
  • Effective liaison with relevant stakeholders.
  • To ensure services are in place to respond to day-to-day enquiries.
  • Effective maintenance of infrastructure.
  • Capitalize on new income-generating products and activities.
  • To perform quality assurance inspection on all tourism facilities.
  • Reservation systems management.
  • Cash management at tourism and sales facilities.
  • Ensure compliance with the industry related legislation.
  • Ensure compliance with approved tourism Standards, policies, and procedures.
  • Ensure compliance and compliance with Restaurant customer service.
Job location
Hospitality Services Manager
South African National Parks (SANParks)
Hospitality Services Manager
1 Vacancy-Permanent
643 Leyds Street, Muckleneuk, Pretoria, Gauteng, South Africa