Manager: Communications and Advocacy

Minimum Qualifications

• An appropriate, recognised qualification at NQF Level 7.
• A relevant NQF level 8 qualification will be an advantage.

Minimum Experience

• Six years’ relevant work experience of which three years must be in a supervisory role.
• International experience, experience in the Education sector, or an understanding of comparative education will be an advantage.

Knowledge, skills and competencies

• Strong communication skills.
• Strong media and report writing skills.
• Networking and public speaking skills.
• Project management skills.
• Ability to conduct stakeholder engagement sessions.
• Ability to influence stakeholders.
• Business acumen.
• Resilience, attention to detail and sound judgement.
• Good knowledge of the Education sector legislative and regulatory environment.
• People Management.

Key performance areas:

• Develop, implement and monitor internal and external communication strategies.
• Provide strategic advice and expertise to SAQA leadership on communication, branding, marketing, advertising and media opportunities.
• Develop and execute SAQA’s branding strategy.
• Oversee SAQA’s digital marketing strategy.
• Oversee plans for consistent messaging on digital channels and best-in-class processes to collect data, derive insights, and support SAQA’s content strategy and digital communications.
• Manage and co-ordinate SAQA’s media events programme.
• Manage the innovation of creative content optimised for search engines.
• Oversee the management of events both internally and externally.
• Develop, implement and manage the customer feedback index.
• Develop and manage the unit’s budget.
• Oversee the development and implementation of internal communication policies, procedures, and processes.
• Collaborate with counterparts and other stakeholders nationally and internationally in developing shared communication plans.
• Manage media and stakeholder perceptions of SAQA by facilitating timeous responses to media queries.
• Network with stakeholders.
• Lead, guide and develop employees of the Communications and Advocacy unit.