Administrator: Authentication Services

Minimum Qualifications

• An appropriate, recognised qualification at NQF Level 5.
• A relevant NQF level 6 qualification will be an advantage.

Minimum Experience

• Two years’ relevant work experience.
• Experience and knowledge of the NQF will be an advantage.

Knowledge, skills and competencies

• Professionalism.
• Information management.
• Business writing.
• Data management.
• Computer literacy.
• Client Service.
• Written and verbal communication.
• Knowledge of large databases.
• Resilience, attention to detail and sound judgement.
• Good knowledge of the Education sector legislative and regulatory environment.

Key performance areas:

• Undertake general administrative duties.
• Render support related to authentication services which include client services.
• Maintain the electronic filing system and keep information updated.
• Process applications within standard operating procedures and provide feedback to clients.
• Assist in maintaining and improving business processes, procedures, systems and formats.
• Keep information sources, materials and the stakeholder register up to date.
• Respond to client enquiries.