Minimum requirements:

• NQF Level 7 in Information Technology, Computer Science or related.
• 10 years’ ICT experience of which at least 5 years should be in team management
• Microsoft, Networking, and security certifications
• ITSM and/or governance certifications
• Information Technology Service Management (ITSM) tools and processes experience
• Experience working in the financial services sector
• Knowledge of Higher Education sector, the NSFAS Act, NCA and PFMA
• Experience in a complex organization preferably within the Public Sector
• Knowledge of business strategy and ICT operations
• ICT Infrastructure monitoring tools
• Knowledge of Hardware (Intel based servers, storage arrays)
• Knowledge of Backup technologies
• Knowledge of Network and server Security
• Duplication Cloud technologies skills, e.g., Windows Azure or AWS
• Basic Networking skills (routers, switches, communication protocols, Internet, firewalls) 

Preferred

• Post graduate qualification in ICT related field
• Knowledge of Networking
• knowledge or experience of Business system and ERP System
• Knowledge of Microsoft O365
• Knowledge of ISO27001, NIST 

Skills & Competencies

• Management skills
• Technical ICT Infrastructure skills
• Coaching and performance management skills
• Negotiation skills
• Interpersonal skills
• Analytical skills
• Strategic and visionary leadership skills
• Building relationships
• Decision making skills
• Problem-solving skills
• Stakeholder Management Skills
• Emotional intelligence
• Flexible thinking