Requirements

• Grade 12 (Matric), NCV Level 4 certificate with at least 2 years of relevant office administration or tourism-related experience.
• Proficiency in Afrikaans and English is essential; a third language will be an added advantage.
• Friendly and welcoming personality with strong verbal communication skills for engaging with both individuals and groups.
• Excellent written communication, liaison, and customer service skills.
• Skills in providing excellent customer service.
• Ability to work under pressure and handle frequent interruptions professionally.
• Must be willing to learn about heritage assets, especially lighthouses.
• Must be physically fit.
• Computer literate with working knowledge of Microsoft Office.
• Experience with Property Management Systems will be an advantage.
• Must be willing to work weekends and public holidays.

Responsibilities

• Welcome and engage with visitors at the Cape Agulhas Lighthouse Museum and Tower.
• Issue permits, process payments, and reconcile daily cash takings.
• Represent the lighthouse with enthusiasm and respect for its historical value.
• Provide accurate information to visitors about the park, lighthouse, and related tourism activities or facilities.
• Perform administrative duties, including visitor statistics and basic reporting.
• Maintain exhibition displays and manage inventory of museum items.
• Compile and distribute brochures and other relevant lighthouse-related information.
• Assist in supervising security and cleaning services at the lighthouse, including oversight of public ablutions.
• Perform receptionist duties at the reception office when required.