Job Description 

Main Duties:

• Verify various certificates issued by Umalusi.
• Provide feedback to clients regarding qualification verifications.
• Liaise with external clients via telephone, email, and face-to-face communication.
• Assist with maintaining accurate daily records of completed verifications.
• Support reporting on verification volumes and assist with client invoicing.
• Perform general administrative tasks as assigned.
• Take minutes during meetings.
• Provide support for switchboard operations as required.
• Must be able to handle confidential information and work under pressure 

Job Requirements 

Requirements:

• NSC, NC(V) Level 4, NSC (Colleges), SC, SC (Amended) or equivalent NQF Level 4 certificate with language(s).
• Proficiency in Microsoft Office Suite, particularly Excel.
• A minimum of 2 years’ experience in administration, preferably in an educational environment.
• Accurate and efficient data-capturing skills.
• Understanding of basic office management principles and practices. 

Additional Advantages and Skills:

• A Diploma or Higher Certificate in Public Administration will be an added advantage.
• High level of computer literacy. Knowledge of the national examinations IT system.